Free Shipping on Orders of $20 or more!

FREQUENTLY ASKED QUESTIONS

Last Updated on November 14, 2018

How much is shipping ?

Shipping is free to U.S. on all orders over $20.00!  $3.50 Flat Shipping Fee will be applied to all orders of $20.00 and below. Shipments to Canada will be charged $8.

Are these outfits true to size?

Please refer to the sizing chart located here.

When will my preorder item(s) arrive?

Typically, preorder items arrive approximately 6-8 weeks after the date the preorder closed.  Upon arrival, items are then sorted and packaged up to be sent out to customers.

When will next vote for fabrics be?

Fabric Votes are generally 1-2 times per month.  Please see the events tab in our Facebook VIP group.

When will the preorder end?

Each preorder item will have an end date on the listing.  Preorders usually are open 2-3 weeks.

When will the new pattern preorders open?

Generally every 3-4 weeks.   Join our FB group to get all the upcoming order info.

Order Changes/Cancellations

Due to advance orders placed for your size, your color & style you selected. I’m unable to change or cancel your order because of your individual specifications. Please refer to Pre Order/In Production approximate delivery times under that specific “item description details” before contacting in regards to delivery time.

Post Office Delay, Damage, & Loss

Its very unfortunate should this issue occur, But responsibility and reimbursement are handled by the faulty. We’re Not responsible for delays, damage or loss caused by USPS. Contact USPS for support regarding Delays or Claims @ 1800 ASK USPS or Online@ www.usps.com

Should I pre-treat clothes?

You don’t have to but it is always recommended. Here are some instructions.

What is material of items?

They will be 90-95% knit cotton with 5-10% polyester or spandex if it is a design. This is a nicer version of milk silk. It helps items to not stain fade or shrink like 100% cotton items do. Solid colors are 100% knit cotton

What is your return policy?

All Sales are Final unless there was an error on our part.  There are no returns/exchanges due to ordering the incorrect size or color shade variations.  Always be sure to look at the size charts and measure your child for fit before ordering.

Can i see pictures of different styles?

You can see pictures of all the different styles, the size chart, as well as the color chart by going here.

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